What is the role of closing supervisors before closing time?

The role of closing supervisors before closing time primarily focuses on ensuring that all members are processed quickly. This responsibility is crucial as it helps maintain a positive shopping experience for members right up to the store's closing. The supervisors oversee the checkout process, ensuring that registers are adequately staffed and that lines move efficiently, thereby reducing wait times for customers. This fosters member satisfaction and supports the store's overall operational efficiency.

Other tasks, while important in their own right, are secondary to the immediate need to manage the customer flow at closing time. Conducting store audits, restocking shelves, and checking inventory levels are tasks that may need to be executed during off-peak hours or after closing when customer interaction is no longer a concern. The main priority just before closing is to ensure that members can complete their shopping without unnecessary delays.