What is the primary responsibility of a Costco supervisor?

The primary responsibility of a Costco supervisor encompasses overseeing daily operations and ensuring that staff performance meets the established standards. This role is crucial as it involves managing the team, addressing any issues that arise during operations, and maintaining the high level of service that Costco is known for. Supervisors are tasked with monitoring both employee performance and customer interactions to ensure consistency and quality, which are essential to the overall success of the store.

While setting sales targets, managing inventory, and developing marketing strategies are important aspects of running a retail operation, they are typically not the primary focus of a supervisor's role. Instead, supervisors are more directly involved in the day-to-day functioning of the store and ensuring that all team members are aligned and operating efficiently within established guidelines and company policies. This focus on daily operations and staff performance helps create a positive work environment, leading to better customer satisfaction and operational success.