What is the best approach to provide feedback to an underperforming employee?

Prepare for the Costco Supervisor Training Test with various modules including management concepts and customer relations, featuring flashcards and multiple choice questions. Enhance your readiness for the supervisory role!

Offering constructive criticism in private and setting achievable goals for improvement is the most effective approach to provide feedback to an underperforming employee. This method fosters a supportive environment where the employee feels safe to receive feedback without the added pressure of being in a public setting. Constructive criticism focuses on specific behaviors and outcomes rather than personal attributes, making it more likely for the employee to accept the feedback and work towards improvement.

Additionally, by setting achievable goals, the supervisor helps to create a clear pathway for the employee to understand expectations and develop their skills. This collaborative approach not only motivates the employee to improve but also demonstrates the supervisor's investment in their success. Such feedback processes can enhance the employee's confidence and performance in the long run, contributing positively to the team and the organization as a whole.

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