What action should front end supervisors take regarding running board task assignments?

Anticipating needs and calling for help proactively is essential for front end supervisors because it ensures smooth operations and a high level of customer service. By being proactive, supervisors can assess the flow of customers and tasks at hand, identifying busy periods and anticipating when additional staff support may be required. This helps to minimize wait times and enhance the overall shopping experience.

Being proactive also allows supervisors to manage potential issues before they escalate, ensuring that tasks are completed efficiently and that the team is adequately supported. This approach fosters a collaborative work environment and encourages responsiveness to customer demands, which is crucial in a high-volume retail setting like Costco.

In contrast, simply monitoring cash registers may not address other critical areas that require attention, such as customer service or product availability. Keeping all lanes open is not always feasible or necessary, as it might lead to inefficiency if not managed properly. Delegating tasks only when necessary can result in missed opportunities for support during peak times, impacting service delivery negatively. Thus, proactively anticipating needs stands out as the most effective approach for supervisors.