How can a Costco supervisor ensure employees understand their roles?

Providing clear job descriptions and expectations during onboarding is essential for ensuring that employees understand their roles. This approach sets a solid foundation for their responsibilities and the standards they are expected to meet. Clear job descriptions delineate the tasks, responsibilities, and performance expectations specific to each role, which helps employees comprehend what is required of them from the outset.

Offering this information during the onboarding process helps to clarify any ambiguities, which can lead to increased confidence and job satisfaction among employees. Additionally, having a structured approach to onboarding fosters a culture of communication and support, making it easier for supervisors to address any questions or concerns from new hires.

In contrast, relying on a company-wide email once a year may not effectively convey individual job expectations, as it lacks the personalization and context necessary for new employees to grasp their roles fully. Allowing employees to figure it out on their own can lead to confusion and inefficiency, while frequently changing job roles can disrupt consistency and hinder the opportunity for employees to master their responsibilities. Overall, clear job descriptions and structured onboarding are crucial for setting employees up for success in their positions.