During a refund audit, how should the labels be checked?

The appropriate method during a refund audit involves scanning the labels after verifying the items. This process ensures that each label corresponds accurately with the physical item being returned. By verifying the items first, you can confirm the product’s condition and other relevant details, ensuring that the refund process is valid.

Scanning the labels after verifying the items confirms that all recorded information aligns with the actual product being returned. It acts as a secondary means of verification to prevent discrepancies and fraudulent refunds. This method is vital for maintaining proper inventory control and ensuring that all refund transactions are legitimate and accurate. The overall approach helps maintain operational integrity while minimizing losses due to improper refund practices.